Faqs - V Care Facility Services Pty Ltd

Got Questions?

Here is some popular question & answer
about our cleaning service
  • What cleaning services do you offer?

    We offer a wide range of cleaning services including residential cleaning, commercial cleaning, carpet cleaning, tile and grout cleaning, window cleaning, pressure washing, and more.

  • Do you offer residential or commercial cleaning services?

    Yes, we offer both residential and commercial cleaning services.

  • How often can you clean my property?

    We offer flexible cleaning schedules to meet your needs, including one-time cleaning, weekly, bi-weekly, monthly, or customized cleaning schedules.

  • What cleaning products do you use?

    We use high-quality, eco-friendly cleaning products that are safe for pets and children.

  • Do you provide your own cleaning supplies and equipment?

    Yes, we provide our own cleaning supplies and equipment, so you don’t have to worry about anything.

  • How do you price your cleaning services?

    We offer competitive pricing based on the size of your property, the scope of work, and the frequency of cleaning.

  • Do you offer one-time cleaning or ongoing cleaning services?

    We offer both one-time cleaning and ongoing cleaning services to meet your needs.

  • Can I request specific cleaning tasks to be done?

    Yes, we can customize our cleaning services to meet your specific needs and requests.

  • How long does it take to clean my property?

    The time required to clean your property depends on the size and scope of work. We can provide an estimated time frame when you book our services.

  • Are your cleaners trained and insured?

    Yes, our cleaners are trained, experienced, and insured. We prioritize safety in all of our cleaning services.

  • What is your cancellation policy?

    We require 24 hours’ notice for cancellations. If you cancel with less than 24 hours’ notice, you may be subject to a cancellation fee.

  • Do you offer a satisfaction guarantee?

    Yes, we offer a satisfaction guarantee. If for any reason you’re not satisfied with our services, please let us know, and we’ll do our best to make it right.

  • How do I pay for your cleaning services?

    We accept various forms of payment including credit cards, debit cards, and online payments.

  • What areas do you service?

    We provide cleaning services in Melbourne VIC. If you’re unsure if we service your area, please contact us, and we’ll let you know.

Ask Your Question

Have a question about our cleaning services? Ask away! Our team is happy to help answer any questions or concerns you may have. Simply fill out the form below with your question, and we'll get back to you as soon as possible.